To resolve conflicts:
Go to the Message Center under Conflict Resolution. Select the File Type Attendance. If you login as a corp, only the schools with conflicts will be available on the drop down. If no schools are listed, there are no conflicts to resolve.
Review the data for the student (or STN number) in conflict on the Existing Conflict List.
All DOE-AT records currently submitted for a student (or STN Number) will be shown.
Click on the STN number of the conflict record to view Conflicting Records Detail.
Each corp and school involved in the conflict will be listed. There is a 5 day maximum overlap allowed for students that transfer from school to school.
If the record(s) you submitted has incorrect data:
Submit a corrected DOE-AT file. All attendance records you have submitted for that STN number must be submitted again. At the time of this posting, you will not be able to edit detail records on the STN Lookup for attendance to change conflicts, it will require your file to be corrected and resubmitted.
If the record(s) you submitted should not have been submitted:
Click on the RED X on the detail page for that STN to remove the conflict.
Note: You can only delete the record(s) for your school if you are logged into the Application Center as a school user. Corporation users or Admin users can delete records that belong to any school in their corporation. |